SCMS Enterprise Edition
Welcome to Email Alerts for SCMS
Get instant alerts when customers send frustrated emails so you can respond within minutes, not hours. Turn angry customers into loyal advocates with lightning-fast response times.
✓ 30-second alert delivery
✓ faster response times
✓ customer retention boost
Intelligent Detection
AI scans every email for frustration keywords, tone patterns, and escalation signals with 94% accuracy
Instant Notifications
Get alerts in Slack or Teams, within 30 seconds of receiving an angry customer message
Email Integration
Works with Outlook and Gmail to automatically tag angry emails with "Angry" or "Concern" labels for easy identification
Lightning-fast sentiment analysis with Slack & Teams integration • Free 14-day trial • No credit card required
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Authorized SCMS personnel only.
How It Works
1
Connect Email
One-click authentication with Outlook or Gmail
2
Auto Analysis
Every email is automatically analyzed against your rules
3
View Dashboard
Monitor all flagged emails in your dashboard
4
Respond Fast
Get instant alerts for urgent situations